Author
|
Don Shephard, Ph.D.
Jon Gornstein
|
Program Versions
|
|
Questions
|
60 word pairs
|
| Key Feedback Features |
Multi-dimensional feedback on
SOCIAL STYLE:
|
| Core Workshop
Features |
2-day workshop
for core programs
Social/Communication Styles
Persona Trust Model
Four Style Video
Style Conflict and Cooperation
Trust and Empathy
Elements of Trust
Ability for Trust Building
Projecting Empathy
Change and Defensiveness
Needs of Each Communication Style
How Each Style Makes Decisions
How Each Style Reacts to Tension
Growth Spiral
Flexibility
Understanding Flexibility
Using Flexibility
Negotiation Process
6-step Negotiation/Persuasion Process
Application (role play)
Follow-up
|
| Workshop Modules –
Focuses |
Interactive Selling (2 days)
Sales styles and buying styles
Selling Technological Solutions (3
days)
Formal presentation skills
Skills to communicate effectively
Selling to Key Accounts (3 days)
Buyer decision process
Job-related negotiation
Transition to Management (2 days)
Effective leadership
Management style
Team Building (2 days)
Team building process
Achieving team goals
Mentoring (2 days)
|
| Benefits |
Importance and benefits of mentoring
as a manager, mentoring process |
Case Studies
|
|
Language Availability
|
Chinese, Danish, Dutch, English,
Finnish, French, German, Hebrew, Indonesian
Bahasa, Italian, Japanese, Korean,
Norwegian, Portuguese, Spanish, Swedish,
Thai |
