Username    Password      Remember me Organizational Surveys Competency Surveys Communication Skills Series Management & Leadership Series Developing People & Performance Series Strategic Approach Series Organizational Surveys Organizational Alignment Survey How can the OAS help my organization? The OAS... Provides a survey of employee perspectives and opinions Enables a company to implement a customer-focused strategy Serves as an evaluating tool to quickly and simply audit the organization Serves as a tracking study to monitor change and progress over time Provides a benchmark to compare your organization with average and best-in-class competitors Serves as a diagnostic to understand issues impacting departments, locations or employee teams Is a strategic planning tool to provide data and input for annual strategy sessions Creates a blueprint for a comprehensive change initiative Author Shaun Smith (Shaunsmithco) Key Function Measure and manage quality improvement and customer service -- key to beat competitors. Principles 12 dimensions of alignment and 13 business areas of result. EXTERNAL Market Focus Differentiation Sustaining Performance Performance Tracking INTERNAL Vision, Mission and Strategy Culture Leadership Quality People Policies Climate Standard sand Procedures Service Feature Research-based (5 years) assessment tools – can have everyone surveyed -- can measure improvement of same group over time Benefits Accurate, timely information for making relevant decisions in real time Comprehensive survey of employees’ attitude – development for Total Quality initiatives Tracking study to monitor change and progress over time Benchmark study to compare with best-in-class competitors Trouble-shooting analysis Strategic tool to create a distinct company image Blue-print for eliminating areas of poor quality Report Concise, timely, user-friendly, proven, actionable – for making decision in REAL TIME. Results broken down by location, department, level and function Benchmarking Allows industry and internal benchmarking and progress tracking Application Continuous Actionable recommendations Case Studies 12 Make-or-Break Customer Focused Areas Building Excellence Brick by Brick How Can A Leader Grow Stronger?—Just Ask the Doctor(s)! Inchcape Testing Services—Beyond Product and Service OAS Leads a Quality Initiative Organisational Alignment Survey Helps Create Best-in-Class Competitors Statoil Gass Reduces Oil Leaks 80% Top Companies Stay Aligned with an "Annual Health Check" What Clients Are Saying Language Availability Chinese, English, Dutch, Finnish, French, German, Indonesian Bahasa, Italian, Japanese, Korean, Malaysian Bahasa, Norwegian, Portuguese, Spanish, Swedish, Thai, Polish Back SEE ALSO >>  Organizational Surveys | Competency Surveys | Communication Skills Series | Management & Leadership Series | Developing People & Performance Series | Strategic Approach Series
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