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Competency Surveys
Sales Compentency Assessment


Author

Jean-Benoit Parat


Key Function


Multi-rater approach to examining the knowledge and competency of a sales force – targeted sales training to enhance sales performance.

Principles

13 key sales performance indicators:
  • Knowledge of business/ industry

  • Sales approach and procedures

  • Interpersonal relationship

  • Listening skills

  • Initiation of contact

  • Preparation

  • Needs analysis

  • Negotiation

  • Closing the sale

  • Productivity
Feature

Based on continuous research and field testing w/ Xerox – evaluates the entire sales cycle and the principal performance factors used before, during or after the sales cycle.

Benefits
  • More sales

  • Greater turnover

  • Increased profitability

  • A user-friendly tool for sales managers to coach their sales force

  • Targeted sales training to enhance sales performance
  • Report Quick, accurate, comprehensive evaluation of sales performance

    Benchmarking

    Compares perceptions of a salesperson’s performance w/ sales manager’s and client(s) – optional

    Detailed analysis of gaps in perceptions

    Application Continuous

    Can be used before, during and after a sales cycle.

    Case Studies
  • Sales Competency Assessment Before and After Approach

  • Build up Sales Forces Motivation and Competencies
  • Language Availability

    Finnish, French, Estonian, Spanish, Lithuanian, Portuguese, Turkish, and German-Swish
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    SEE ALSO >>  Organizational Surveys | Competency Surveys | Communication Skills Series |
    Management & Leadership Series
    | Developing People & Performance Series | Strategic Approach Series
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