Publications

RESEARCH AND LEARN
  
Learn how to communicate with others in a way that will dramatically increase your ability to build trust and achieve results.

Organizations today are suffering from a serious trust deficit, with only four in ten employees agreeing that they ‘have a high level of trust in management and the organization.’ In the book “Build Your Business”, you will learn:

  • Your ability to build trust and influence is central to your success.
  • The way you communicate contributes to your ability to get along with people.
  • The way you communicate impacts your ability to build trust.
  • You are a mix of all 4 Social/Communication Styles but one style will appear more prominent.
  • You’ll get better results if you can accommodate other people’s communication styles.
  • Delivering win/win outcomes is the best way to create mutually-successful, and long-term business results.

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Corporate Culture and Performance

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Execution: The Discipline of Getting Things Done

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Le Perso Regime Maigrir selon sa personnalite

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Targeted Selling: Change Your Behavior and Get That Sale

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The Measurement of Meaning

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Pourquoi L'autre Est Si C Ou L'apologie De La Différence

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La France en panne d'envie

Les outils du developpement personnel pour manager

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Competency Is Not Enough. Go Beyond.

From Sales Competency to Sales Fluency

Putting Stories to Work

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360 Degree Feedback: A Transformational Approach

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Survival of the Savvy

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Direct Leadership™

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First, Break All the Rules

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Getting Together: Building Relationships As We Negotiate

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Managing the Customer Experience: Turning customers into advocates

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See, Feel, Think, Do: The power of instinct in business [Paperback]

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Uncommon Practice: People who deliver a great brand experience

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The Evolution of Cooperation

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Getting Past No: Negotiating Your Way From Confrontation to Cooperation

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On Purpose: How to Deliver Meaningful Customer Experiences Across Multiple Channels

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Bold: How to be Brave in Business and Win

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Beyond Negotiation: Redeeming Customer-Supplier Relationships

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Cracking the Sales Management Code

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BUILD Your Business