Beyond Coaching, Mentoring the Ultimate Manager Performance Enhancing Process



Beyond Coaching – Mentoring the ultimate manager performance enhancing process is a comprehensive workshop that provides a systematic approach in understanding and influencing mentees, a new plan for dealing with someone you need to influence immediately, and a methodology for reducing personal stress.

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Objectives & Benefits


  • For Mentee: Take charge of his/her own learning; Advance his/her career; Improve his/her performance
  • For Mentor/Manager: Improve organizational performance; Feel pride in accomplishments of mentees
  • For Organization: Achieve organizational goals; Build a learning organization; Grow the business


Key Features

Developing a Mentoring Mindset

• Description & Benefits of Mentoring
• Characteristics and core competencies of effective mentors
• From performance management to performance empowerment

Mentoring Communication Style

• Impact of communication styles on effective mentoring
• An individual on communication style preferences

Trust, Empathy, & Flexibility

• Four elements of trust
• Importance of empathy
• Importance of flexibility

Performance Improvement: Coaching & Counseling

• S.M.A.R.T. goals
• Motivating each style
• Importance of feedback and how to give feedback
• How to minimize the weaknesses of each style

Performance Improvement: Teaching, Role Modeling & Championing

• Learning process / How each style uses time
• Questioning problem solving
Persona trust model Championing

Mentoring Effectiveness

• Traditional management vs. performance empowerment
• The manager’s changing the role of a mentor

Added Value Features

01. Self-perception Survey
Participants’ perception of their own communication style.02. Respondent Survey
Respondent Survey
Participants receive feedback about how a peer or colleague perceive their Style, Empathy and Flexibility.
03. Gameplan Case Study
Role playing on how the participant communicates with a “real life” difficult person.


Added Value Features

MOBILE APPLICATIONAll participants can acquire access to Persona’s expert system Gameplanning Software on the iPhone or Android phone to meet future communication challenges. This cutting edge technology help users:
• Reach greater retention and proficient use of acquired skills.
• Take notes, share information/listener profiles with managers and colleagues.
• Include specific benefits their clients are listening for.The app provides business support and reinforcement; it enables delegates to “Prep” themselves just before an important interaction with anyone they need to persuade, influence or motivate.